Join Our Team as a Lab – Phlebotomist and Make a Difference in Patients’ Lives!

Are you passionate about delivering compassionate patient care and skilled in phlebotomy? We are seeking a dedicated and personable Lab – Phlebotomist to join a respected healthcare facility committed to excellence. This role offers a unique opportunity to expand your clinical skills while providing top-tier customer service in a dynamic environment. If you thrive in a patient-focused setting and take pride in your accuracy and professionalism, we want to hear from you!

What You’ll Do:

• Greet patients with warmth and professionalism upon arrival, creating a welcoming atmosphere.
• Assist with patient check-in processes, guiding them through self-service kiosks or handheld tablets.
• Answer patient questions, address concerns, and provide clear instructions regarding procedures to foster trust.
• Maintain the safety and cleanliness of the waiting area, ensuring a comfortable environment.
• Support staffing needs by covering breaks and assisting colleagues in both lobby and specimen collection areas.
• Perform clinical specimen collection following established techniques, ensuring specimen integrity and patient safety.
• Process clinical and forensic specimens accurately, adhering to protocols.
• Manage and maintain required documentation and records with attention to detail.
• Uphold confidentiality and demonstrate sensitivity when handling patient information.
• Promote a positive, professional image contributing to a team-oriented environment.
• Demonstrate organizational commitment by completing daily activities accurately and on time as directed by supervisory staff.

Required Skills:

• Minimum of 1-2 years of client-facing customer service experience in retail, healthcare, or similar settings.
• Proven phlebotomy experience, including familiarity with specimen collection procedures.
• Strong keyboard and data entry skills for precise record keeping.
• Excellent communication and interpersonal skills to engage patients and colleagues effectively.
• Ability to handle sensitive patient information with confidentiality and professionalism.
• High level of customer service skills, demonstrating care, empathy, and patience.
• Ability to work collaboratively in a fast-paced clinical environment.

Nice to Have Skills:

• Experience working in a clinical laboratory or medical setting.
• Familiarity with electronic health records (EHR) systems.
• Additional certifications such as Certified Phlebotomy Technician (CPT) or related credentials.
• Bilingual abilities are considered a plus in serving diverse patient populations.

Preferred Education and Experience:

• High school diploma or equivalent required.
• Phlebotomy training/internship preferred, with hands-on experience essential.
• Proven experience in a customer service role within healthcare or retail environments.

Other Requirements:

• Availability to work flexible shifts, including some evenings or weekends if needed.
• Ability to stand for extended periods and assist patients physically when necessary.
• Maintain a safe and professional work environment at all times.
• Willingness to learn new skills and grow within the organization.
• Certification in phlebotomy is preferred but not mandatory if training is completed.

This is more than just a job — it’s an opportunity to make a real impact on patient care while developing your clinical expertise. Join a team that values compassion, professionalism, and continuous growth. We’re excited to bring a dedicated individual like you into our healthcare family. Apply today and take the next step in your healthcare career!