To take the virtual screening, be sure your mobile device or desktop browser is prepared. It can take up to 30 seconds to load the initial page.

iPhone users: For Chrome, Firefox, or any non-Safari browser, enable microphone access by going to Settings > Privacy & Security > Microphone so the browser can connect with Ampy.

Android users: Enable microphone access by going to Settings > Privacy > Permission Manager > Microphone, then allow access for your browser (such as Chrome or Firefox). You may also need to allow microphone access when prompted in the browser.

Still having trouble? Submit a ticket to our team so we can investigate it. You may also want to try on a different device (ie desktop) or another browser.